
At DoubleHorn you get fast and comprehensive support with any of our small business products.
Training & Product Guides (PDF)
Whether you are familiar with how a traditional PBX or Key System extension operates or just need a refresher, the following materials will assist you in initial setup and daily use of your DoubleHorn IPOne™ Complete or OpenVoice™ Plus PBX extension.
Download helpful user and product guides:
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PBX System User Guide - walk you through an easy step-by-step process to introduce you to your PBX extension
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PBX Web Interface Guide - introduction to the portal interface that allows you to manage your PBX extension remotely
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PBX Extension Reference - description of the DoubleHorn Platform-Services supported Polycom™ IP extensions
Customized Training:
DoubleHorn support specialists are available to deliver specialty workshops on our hosted PBX feature set and services for your entire office of on a smaller scale for new employees. These sessions can be tailored to focus on getting your staff up and running, or to address specific features that are not covered in our standard end-user guides or training videos.
These live sessions are designed to be delivered on-site to assure complete comprehension and user satisfaction. Please contact your account manager to request an estimate, or email us at
dhc.support@doublehorn.com.