Benefits of VoIP

Our Reliability Guarantee

Making a switch to a new phone service can be stressful, but with DoubleHorn there is little risk. We offer our customers two great guarantees:

1) The 90 Day Satisfaction Guarantee
With DoubleHorn's 90 day guarantee, you have 90 days to "hit the reset button". If you are not completely satisfied in 90 days, simply cancel your service and pay no extra charges or fees.

2) The Four Ring Guarantee
DoubleHorn also offers a 4-Ring Live Person Guarantee. We promise that within working hours a live person will answer your phone call within 4 rings. A live person right here in Austin, Texas.

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We Change, So You Don’t Have To
DoubleHorn Communications’ management team is dedicated to delivering high quality business-to-business IP Communications with unparalleled customer support.

Keep it Simple
With the advent of wireless broadband, increased availability of voice over Internet (VoIP) and the blurring of the lines between the “phone” and “cable” company, DoubleHorn focuses on simplifying the burgeoning communication landscape. We strive to provide all the services our customers need by adapting to industry trends and opportunities.

Risk Avoidance
We address all risks associated with new forms of communication. DoubleHorn will only underwrite protocols, services and products that have been proven and are affordable. We do not ask our clients to use any service that we do not use for our own operations.

Building Relationships
We make a specific point to know the best service and equipment providers across VoIP, wireless, broadband access, and networking. Research is a strong focus on a local and global scale to ensure the most up-to-date knowledge is transferred to our customers in the form of better pricing and services.

Reliability and Security
DoubleHorn Communications’ goal is to provide our clients with the highest quality managed network. We maintain a world-class service reputation and provide extraordinary customer support. With network redundancy, excellent capacity planning and a Tier 1 Internet Backbone connection, DoubleHorn’s network is designed for optimal performance.