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Tab SchadtCEO & Founder"As a business owner myself, I wholeheartedly understand the challenges and needs of our customers. When I consider the success our team has had in creating a reliable brand and providing exceptional value to small businesses, I am truly happy, especially when I look ahead to all the future opportunities we have to help our customers succeed." |
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Responsibilities
Leads daily sales activity for direct & channel efforts, develops and executes business model and vision, contributes in network architecture and corporate operations.
Key Strengths
Executive Leadership, Ground-Level Sales Performance, Broad Financial Aptitude, Creating Profitable Technical Services & Team Building
Industry Experience
FORTUNE 500 Services, Wireless & Wired Communications, Private Equity, IT & Financial Services Consulting, High-Growth Start-Up
Education
Southern Methodist University (SMU), BBA-Finance & BA-Economics
Personal
Accomplished several Marathons, most outdoor activities (running, golf, football) spending time with family and is active with fund raising for the Special Olympics Foundation
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Ken RyonVice President, Engineering and Network Operations"In my 20+ years of experience, I have never seen a company that places more emphasis on customer care and network integrity than DoubleHorn. I am very proud to be part of a team that demands complete awareness of our customers' goals and concerns at all times." |
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Responsibilities
Leads engineering and network operations which is responsible for the architecture, technology, standards and evol
ution plan of the company's integrated communications network and service.
Key Strengths
20 years of leadership experience in communication technology, network design and deployment in both voice and dat
a disciplines, product development, service delivery management, customer support and standards body involvement.
Industry Experience
Voxpath Networks, Dantis USA, Pixelon, IXC Communications, and Texas Higher Education Network (THENet) System - ACC.
Education
University course work in computer sciences and information technology
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Fred SchadtExecutive Vice President, Corporate Operations and Administration"After 20 years as a corporate vice president in a Fortune 500 company, I thoroughly understood the ins and outs of compliance and corporate governance. I can say without exception that the manner in which DoubleHorn handles valued customer data and corporate administration is second to none." |
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Responsibilities
Drive the day-to-day Administrative and General Corporate Operations, which include: Hands-on Review of Customer Support & Service Delivery performance and improvements, Contract Negotiations & Procurement, Accounting, Legal & Compliance, HR and Tax Reporting.
Key Strengths
Proven past experience growing profitable and fully compliant Fortune 500 and start-up service organizations.
Industry Experience
FORTUNE 500 Services, Browning Ferris Industries (BFI), Allied Waste, Start-Up companies within Transportation and Retail sectors
Education
University of Houston, Bachelor of Business Administration
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Vince DeliPrincipal, System Engineer"When our team reviews success stories about how our network solutions and new products have helped our customers succeed, it makes all the hard work worth it. I am proud that our company culture encourages every team member to see and understand the big picture of how every one of our products and services, from development through implementation, works for the benefit of our customers." |
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Responsibilities
Responsible for analyzing, designing, evaluating and recommending hardware, software and network systems configurations that support both the customer facing service applications and back office business services.
Key Strengths
VoIP, Oracle, SNMP Applications, Multilayers Protocol Analysis, Layer 2 Technologies, Layer 3 Protocols, Optical and Copper Layer 1 Technologies, Call Processing, Signaling Protocols like SS7 and SIP.
Industry Experience
Voxpath Networks, Professional Consulting, Dantis USA, IXC Communications, Forte Inc, Austin Community College.
Education
Associates Degree from the College of Engineering at Pennsylvania State University, Information Systems coursework at Austin College, and CNE Certification from Productivity Point.
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Jay HollandManager, Service Delivery and Customer Support"We began this company with a firm commitment to providing hands-down the best customer service in the industry. Even as we have experienced strong sales growth and success, we never waver from this philosophy. From installation to training to on-going support, our customers appreciate that they are getting service rarely seen from other small business providers." |
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Responsibilities
Execution on all Customer Support & Service Delivery projects, Managing SLA & QoS, Lab & Interoperability Testing, Inter-Office Network Support and Pre-Sales activities.
Key Strengths
Strong Understanding of Communication Industry, Keen ability to work quickly & graciously with end-customer, LAN/WAN, Wired & Wireless IP device configuration, VoIP/SIP Support for IP devices and Responsive Troubleshooting Skills utilizing remote access methods, freeware and customized NW Management tools.
Industry Experience
Grande Communications, IT Services Sector and Retail.
Education
Texas State University (Cum Laude), Bachelor of Arts, Music Focus.